Last updated: 21 October 2026 · Related: Terms · Privacy · Contact
If this is your first purchase of a Vanij paid plan, you may request a full refund within 7 days of payment — no questions asked. Email help@vanij.co.in from your registered email ID with your order/payment ID.
Email help@vanij.co.in with subject "Cancel subscription". Cancellation stops future renewals; your paid plan stays active until the end of the current billing cycle (monthly or yearly), after which the account moves to the Free plan. Your journal data is preserved.
Approved refunds are processed to the original payment method (UPI, card, netbanking via Razorpay) within 5–10 business days. Bank/statement delays beyond that are between you and your bank — share our refund reference email with them if needed.
If you were charged twice or paid but the plan did not activate, email us with the payment IDs — we will activate the plan or refund the duplicate within 5–10 business days.
Please contact us first — most billing issues are resolved within 48 hours. Unresolved-payment disputes are handled under our Terms & Conditions.